*Generally, the blockage and poor contact may result in this issue. Please follow the steps below for troubleshooting.
Remove any blockages from the power brush.
Remove any hair wrapped around the brush roller
Clean the contact clips in the main body/dustbin and the pins in the tube with cloth.
*After completing the troubleshooting, please reinstall the unit correctly.
Was your issue resolved?
Yes
No
Yes
No
Contact Tineco Support Team.
A complete description of your problem or questions (with related photo or video) will enable us to support you more efficiently and effectively.
Sign up & Enjoy An Exclusive Offer
Receive exclusive deals, special offers,cleaning tips, news, and more. Exclusions apply
Copyright 2019 Tineco Intelligent Technology.
All Rights Reserved.
Privacy Policy / Cookies Policy / Terms of Use
Copyright 2019 Tineco Intelligent Technology. All Rights Reserved.